Casino Room Review

Involved in various verticals of online gambling since 1999, Ellmount Gaming Limited decided to develop their first casino site in 2005, and this was officially the birth of Casino Room. Unlike most other gaming operators that would go on to start new ventures, the Malta-based company has stayed true to their first and only gambling venue up to date, which is enough to suggest they have been incredibly dedicated to constantly improving every aspect of the casino’s offer.

Casino Room Review

casino room live casino

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Casino Room Overview

Based out of Malta, but with offices all over the world, Casino Room operates under the strict laws of CADpean Union member state Malta, while they have also acquired a license from the UK Gambling Commission to ensure they can continue to offer their services to customers from Great Britain. On top of that, Ellmount NW is licensed in Curacao so as to comply with the software provider regulations.

One of the reasons why Casino Room is still going strong after all these years is a shrewd decision to employ virtually all leading providers for the online gaming industry, making sure their customers have access to the best titles from BetSoft, Net Entertainment, Microgaming, NextGen Gaming, NYX Gaming, Yggdrasil, Play’n Go, Aristocrat and Evolution Gaming.

First Impressions

Rather than trying to squeeze too many flashy promotions and secondary sections into the homepage, the operator has created a perfectly optimized website, where vibrant colours and simple fonts ensure players feel relaxed as they navigate the site. As that is usually the case, they have outlined the key points that should persuade new visitors to register at the top, with Popular Games and Today’s Biggest Wins taking the centre stage as well. Meanwhile, the footer menu, packed with important links, and licensing information prove the operator takes their mission to provide a secure gaming environment very seriously.

New customers can sign up for an account by clicking on one of two green buttons positioned above the fold, with All Games, Jackpots, Bonuses, Help and Mobile all found in the top menu. We like the fact that Live Chat button is found in the sticky menu in the bottom right hand corner. And even though you do need to scroll down to footer menu to access FAQ, About us, Terms and Conditions, Privacy Policy and other important pages, we are quite happy with overall website navigation.

Casino Room is another impressive instant play casino, allowing users to play their favourite games directly from the internet browser with no download needed. As a result, the website can be accessed using virtually all popular computer, tablet and smartphone devices, including those running on iOS, Windows and Android operating systems. The best thing here is that you can play all the games for free without even signing up for an account, and that is a great way to make an informed decision about whether to register or not.

Some Casino Room Facts

Software:
Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, WMS (Williams Interactive), Aristocrat, Yggdrasil Gaming, Thunderkick, Elk Studios
License:
Malta Gaming Authority, Curacao eGaming, UK Gambling Commission
Online:
Since 2005
Support:
24/7 Live Chat* support, Email, Telephone, Skype, VIP support
Currencies:
US dollars, Australian dollars, Canadian dollars, Czech Republic korunas, CADs, Latvian lati, New Zealand dollars, Norwegian kroner, Polish zlotys, British pounds sterling, Russian rubles, Swedish kronor, Turkish Lira, Brazilian reals, Romanian lei, Estonian Kroon, Bulgarian leva, Croatian kunas, Swiss francs, Denmark kroner, Japanese yen, Lithuanian litai, South African Rand
Languages:
Svenska, Norsk, Finnish, Deutsch, English, Español, Русский, Português, Türkçe, Polski, Greek, 日本語, Arabic

Min. Deposit:
$/€/£ 10
Min. Withdrawal:
$/€/£ 10
Max Withdrawal:
$/€/£ 10,000* per week
Payout Timeframes:
EWallets 0-24 hours
Credit / Debit Cards 3-5 days
Bank Transfers 2-5 days
24-48 hours pending period
Owner:
Ellmount Gaming Ltd.
Email:
[email protected]
Telephone:
+4420 7193 4376
Restricted Countries:
Denmark, France, Spain, Italy, Israel, Malta, India, Turkey, USA

Casino Room Registration Process

  1. Click on either Create Account or Sign Up button located below the casino logo and in the top right corner respectively.
  2. Enter your email address and choose your password before pressing Continue.
  3. Enter personal details, choose prefered currency and click on “I accept. Create my account.” By doing so you are agreeing to website’s Terms of Service.
  4. A verification email will be sent to the email address you used to register. Click on the button to confirm and your account will be activated.

General Review

Casino Room is another online gaming establishment that is attempting to promote its services using a theme similar to those that many video slots are based around. They have set out to take all customers on an intergalactic journey, with visually appealing casino games, deposit bonuses and free spins providing fuel for their rocket, which may be close to teenage years, but is clearly still going strong. Outer space background, space ship icons and geometrical shapes nicely fit the website theme.

casinoroom

+800 games
Nice welcome offer
Missions & Rewards

200 Free Spins
CAD500 Bonus

CA$500 Welcome Bonus + 200 Free Spins

Casino Room has a special welcome package in place for all new customers that starts with 20 Free Spins on Starburst slot, awarded the minute you register an account and before making the first deposit.

Once you do make the payment to the casino, you will receive a 100% first deposit bonus up to CA$500, and another 180 Free Spins on Starburst. You do need to claim your Free Spins each day, so make sure not to miss out on these.

It is also important to note that both of these offers come with certain wagering requirements and the bonus amount can only be used to play Net Entertainment slots.

Ongoing Promotions

From time to time, the casino will run special promotions for existing customers that include reload bonuses, free spins and more, and you can simply visit their Bonuses page to check out any offers that are at your disposal at the time.

Loyalty Program

The casino has a unique loyalty program in place based around their space travel theme. As you make deposits and play casino games, you will collect XP points, while the casino will also have special missions for you that will get you a step closer to the next planet when completed.

As you arrive to a new planet, you will be rewarded with a mystery prize that can include super free spins, real cash payments, reload and freeload offers and many more. If you want to complete more missions and accrue XP points at a faster rate, make sure to visit the mission control center regularly to see which tasks have yet to be completed.

Casino Games

Casino Room has the courtesy of offering their customers an exclusive list of over 800 casino games, powered by some of the world’s leading providers such as Microgaming, Yggdrasil Gaming, Aristocrat, NetEnt, NextGen and Play’n Go. With all the games available via instant play for free or real money, the casino clearly provide their trusted players with an amazing array of wagering opportunities, while giving them a chance to test their skills and practice before playing for real money.

If you know the title of the game you want to play, simply type it in the Search box, but if you would rather check all the games from a single category, you can choose between slots, roulette, blackjack, live games, classic slots, jackpots and other games. Meanwhile, Game Collections include sporty games, at the movies, at the zoo, summer games, deep space, action heroes and staff picks.

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Casino Room Mobile Gaming

Simply visit the Casino Room website using your tablet or smartphone device and you will be automatically transported to their mobile website, optimized for a seamless gaming experience on iOS, Android and other popular mobile platforms. You can use your mobile phone to register, log in, make deposits and withdrawals, contact customer support and obviously enjoy a great selection of mobile titles, which may not be as comprehensive as the desktop game library, but is quite impressive nonetheless.

If you are into slots, you could have a tough time selecting from over 240 realistic games, with new games section in place to get you acquainted with the latest from the mobile gaming industry. A total of eight table games should also prove sufficient, especially if you enjoy Blackjack and Roulette games. The mobile user interface gets our seal of approval as it is fast, well structured and allows free play without registration.

Live Dealer Casino

When it comes to the live dealer experience, we have certainly expected more from an operator that has been in business since 2005, considering that their live casino only houses a total of five games. That being said, they do offer games that are available in most similar establishments, with Baccarat Live Dealer, Blackjack Live Dealer, Live Casino Roulette, Live Common Draw Blackjack and Roulette Live Dealer at your disposal.

Another perk that does cushion the blow includes free play at live dealer tables, which is something we rarely come across when reviewing live casinos.

Banking

Deposit Methods

  • Credit Cards: MasterCard, Visa
  • Debit Cards: Visa Electron, Visa Debit, Maestro
  • E-wallets: Neteller, Skrill
  • Pre-paid Cards: Paysafecard
  • Instant Banking: Trustly, WebMoney, InstaDebit, iDeal, GiroPay, Click2Pay, ClickandBuy
  • Bank Transfer

Withdrawal Methods

  • Credit Cards: MasterCard, Visa
  • Debit Cards: Visa Electron, Visa Debit
  • E-wallets: Neteller, Skrill
  • Instant Banking: Trustly, WebMoney, InstaDebit
  • Bank Transfer

Fees and Timeframes

Offering an excellent selection of currencies and quite a few leading payment solutions, Casino Room has clearly made an effort to cater for an international player base. We love the fact that all deposit and withdrawal options come free of charge, although cashouts under CA$30 are subject to CA$2 flat fee. And even though minimum withdrawal stands at mere CA$10, you would be better off cashing out CA$30 or more.

High rollers appear to be very welcome at Casino Room as there are no deposit limits, whereas maximum amount you can cash out per week is CA$30,000. Apart from bank transfer deposits, all other payments are processed instantly, whereas withdrawal times vary depending on the method. E-wallets seem like the best solution as these kinds of cashouts are processed within 48 hours, whereas Visa and Master Card withdrawals can take up to four business days and Bank Transfer cashouts up to five.

Customer Support

Customer Support Chat sticky menu follows you every step of the way to enable you instant contact with the customer care team, but you can also click on Help, located above the Sign Up button, to find out more. Email, live chat and phone support is available around the clock, whereas you can also reach them via Skype or by leaving a message on the site. The website does contain the Frequently Asked Questions section, but you will find that quite a few important details are missing.

Our Casino Room Rating
  • Trust and Fairness - 91%
    91
  • Games Variety and Quality - 92%
    92
  • Bonuses and Promotions - 90%
    90
  • Customer Support - 91%
    91

Summary

Making casino gamers happy since 2005, Casino Room remains one of the best gaming establishments on the web, doing a very good job in most important departments. No online casino is perfect and this one has its shortcomings as well, which include poor selection of promotions for existing players and less than impressive live dealer casino, but we can safely say that rights far outweigh the wrongs.

Featuring over 800 premium casino games online and nearly 300 mobile titles, Casino Room is able to provide their customers with a rewarding gaming experience every step of the way, while high quality customer service team and free banking transactions add extra value to their wagers. As one of the longest-running online casinos, Casino Room has established quite a reputation in the competitive industry, and you can rest assured that your money is safe with them.

91 %

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