Casino Cruise Review

Creating white label solutions for the online gaming industry since 2008, EveryMatrix Ltd is the company that stands behind Casino Cruise and also such websites as Dragonara Casino, Spinson, CasinoLuck and few others. The UK company takes pride at offering versatile gaming products, and if their latest venture is anything to go by, they will continue to go from strength to strength.

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Casino Cruise Overview

Themed on luxury cruise ships, Casino Cruise was launched in 2014 and was granted gaming licenses from the Malta Gaming Authority and UK Gambling Commission, two of the leading governing bodies in the online gaming industry. This is enough to suggest that their customers are guaranteed a safe and secure gaming experience, as well as access to games that are both entertaining and fair. The UK operator is also dedicated to promoting the concept of responsible gaming.

Casino Cruise quickly established a reputation as one of the most comprehensive casino rooms on the web, as they are able to offer their customers a choice between over 1,000 casino games, powered by leading software providers such as Microgaming, Net Entertainment, Play’n Go, NYX Gaming, Vivo Gaming and Evolution Gaming.

First Impressions

In an attempt to stand out from the crowd, the operator has designed the entire website around a high-end cruise ship and we have to say they have hit the nail on the head. Stunning view from the ship’s lower deck welcomes players to the premium gaming establishment, with home page slider in place to present you the latest promotional offers and get you acquainted with numerous opportunities to strike it rich.

Links to Games, Promotions and About Us are found in the top menu, with Login/Sign Up form on the far right. Help and Deposit can be accessed via the floating menu on the right, whereas you need to scroll down to view featured games, licensing information, top winners and few other interesting sections. Depicted as ship’s anchor, live chat button follows you every step of the way.

Having said that, most important sections are easily located, but scrolling all the way down to the footer menu to view Payment information is something we could have done without, although players can also use Help icon to visit Payments section.

Casino Cruise is an instant play gaming venue, meaning it can be accessed using just about any device that can connect to the internet, including Mac computers, whereas iOS, Android, Windows Phone and Blackberry devices can be used to visit the mobile website.

Some Casino Cruise Facts

Software:
Microgaming, Net Entertainment, NextGen Gaming, Play’n GO, Evolution Gaming
License:
Malta Gaming Authority, UK Gambling Commission
Online:
Since 2014
Support:
24/7 Live Chat support, Email, Telephone, VIP support
Currencies:
ARS, AUD, BGN, BRL, CAD, CHF, CZK, DKK, CAD, GBP, HKD, HUF, INR, ISK, JPY, MXN, MYR, NOK, NZD, PLN, RMB, RON, SEK, SGD, THB, TWD, USD, ZAR
Languages:
English, Finnish, German, Norwegian, Swedish, Russian
Min. Deposit:
$/€/£ 10

Min. Withdrawal:
$/€/£ 10
Max Withdrawal:
10,000 per day
Payout Timeframes:
eWallets 0-24 hours
Credit / Debit Cards 2-5 days
Bank Transfers 2-5 days

0-24 hours pending period

Owner:
Genesis Global Ltd.
Email:
[email protected]
Telephone:
+356 27780982
Restricted Countries:
United States of America, France, Israel, Spain

Casino Cruise Registration Process

  1. Head over to the top right hand corner of the homepage and press the yellow Sign Up button.
  2. Enter your email address, select username and password as part of Step 1 and click on Continue.
  3. Enter your personal information, check the box in the bottom left corner whereby you confirm that you are over 18 years old and have read terms & conditions, and press Continue, which completes Step 2.
  4. Verify your email address by clicking on Verify Account in your email inbox and you will be automatically logged into your new account.

General Review

The Casino Cruise website features a clean layout and attractive graphics that most users will find appealing, although it could take you a while to locate important sections of the site. The luxury cruise theme does the trick as you might actually feel as if you are on a journey of a lifetime, enjoying premium entertainment and a relaxing experience that only open sea can provide. Even the casino promotions fit the prevailing theme as you could win an actual dream cruise vacation, but you will probably want to hear about their welcome bonus first.

casino cruise

Huge game mix
Decent welcome offer
Friendly support

200 Free Spins
CAD1000 Bonus

$1,000 Welcome Bonus + 200 Free Spins

As soon as the registration process is complete you will gain access to an attactive welcome package that can see you receive up to $1,000 worth of bonus cash over your first four deposits. On top of that, you get 20 free spins on Starburst slot on each day for 10 consecutive days.

Ongoing Promotions

  • 2,500,000 Free Spins Giveaway: Check your inbox every day throughout January and win a share of staggering 2,500,000 Free Spins distributed to casino customers.
  • Monthly Splash Bonus: Every first Wednesday of the month, you have a chance to claim two 50% reload bonuses up to $100.
  • Win a Dream Cruise Vacation: Receive a prize draw ticket for every $50 deposit and you could win an all-inclusive seven-night trip for two aboard the Royal Caribbean Luxury Cruise Liner.
  • The Monday Breeze: Make your deposit on Monday and enjoy a 50% bonus up to $100 plus 20 Free Spins.
  • Tuesday Pool Party: Get up to $100 in bonus cash each time you deposit and play in the casino on a Tuesday.
  • Friday Freebie: A mystery Friday Freebie prize is awarded to all players who make at least one deposit during the week.

Loyalty Program

A fairly simple loyalty program called Cash Points is in place to reward long serving players who keep sailing the seas with the Casino Cruise. You will receive 1 point for every $10 staked in the casino and you can later exchange them for real money at a rate of 100 points for $1. The points can be easily redeemed from My Home section of your account.

Casino Cruise Games

Casino Cruise might be the world’s only instant play casino that features more than 1,000 titles, and these are not just any games, but rather top games from Net Entertainment, Microgaming, Play’n Go, Evolution Gaming, NYX Gaming and Vivo Gaming. The website houses an incredible selection of slots, from classic Vegas-style fruit machines to feature-rich video slots, although we have not been impressed by their library of progressive games, with just 22 of these on offer.

Their table games section has interesting variants of casino classics Blackjack, Roulette and Baccarat, as well as Casino Hold’em, Oasis Poker, Casino Stud Poker and more. Demolition Squad and Devil’s Delight are found under custom games, whereas other games include keno, scratch cards and bingo, among others.

Mobile Gaming with Casino Cruise

Even if there is virtually no information about the mobile version on the main website, Casino Cruise supports mobile gaming. If you already have an account, you can simply type casinocruise.com in your mobile phone browser and log in, or open an account on the move. We like the fact that you can quickly change the language by choosing from a drop-down menu on the left, while either search for favourite games or select from the main categories by scrolling down.

The mobile website can be a bit slow at times, so you will need some patience while you navigate between different sections. On that note, it is clear that their HTML5 platform has plenty of room for improvement, but over 200 exciting games available on the go should prove enough to compensate. The mobile version features full account capability, meaning you can make deposits and withdrawals, opt in to promotions, contact customer service using your mobile device.

Live Dealer Casino

Casino Cruise recently added a high-quality Live Casino to their offer and the first signs are enough to suggest their customers are in for a real treat. The casino houses no fewer than six exciting variants of Roulette that include Immersive Roulette, Turkish Roulette and Auto Roulette, among others, while five Blackjack tables should be able to satisfy demand for the Las Vegas classic.

Visit Casino Cruise

Baccarat, Baccarat VIP and Casino Hold’em are some of the other live dealer games at your disposal, and the best thing here is that most tables are open 24/7. Casino Cruise is able to offer some of the highest table limits in the industry, with CADpean Roulette and French Roulette coming with $50,000 maximum limits.

Banking

Deposit Methods

  • Credit Cards: MasterCard, Visa, FundSend
  • Debit Cards: Visa Electron, Visa Debit, Maestro
  • E-wallets: Neteller, Skrill, EcoCard, Moneta
  • Pre-paid Cards: Paysafecard
  • Instant Banking: Qiwi, EnterCash, Euteller, Trustly, POLi, Przelewy24, Abaqoos, BankLink, SwedBank, Sofort, eKonto, WebMoney, MultiBanco, TeleIngreso, EPS, GiroPay, InstaDebit, Nordea, NeoSurf, DineroMail, Todito Card, Lobanet, EPAY, AGMO, TrustPay, DotPay
  • Bank Transfer
  • Mobile only: DotPay, PugglePay, PayForIt

Withdrawal Methods

  • Credit Cards: Visa
  • Debit Cards: Visa Electron, Visa Debit
  • E-wallets: Neteller, Skrill, EcoCard, Moneta
  • Instant Banking: Trustly, POLi, WebMoney, InstaDebit
  • Bank Transfer

Fees and Timeframes

Most deposits are processed instantly, although Bank Transfer payments can take between 3 and 5 business days to reach your account balance. Minimum deposit amount ranges from $8 to $20, depending on the method, whereas minimum withdrawal is usually just $10. Before your first cashout is processed, you will need to complete the verification process and confirm your identity. Once that is complete, withdrawals can take from 24 to 47 hours to reach your account.

It is important to note that cashout method needs to be the same as deposit method. If the banking solution you used when depositing is not among the supported withdrawal options, bank transfer will be used to process said cashout. You will be glad to hear that CasinoCruise does not charge any fees for withdrawals, whilst some deposit methods come with small fees.

Casino Cruise Customer Support

Click on Help button and then select Contact us to find the best way to contact casino’s customer care team, available 24/7 to assist their trusted customers. Live chat option is obviously the fastest way to get an answer to your question, but you can also consult the comprehensive FAQ section, contact Email support, ask the casino agents to call you back or reach them via phone on numbers for customers from Austria, Canada, Malta and Australia.

Our Casino Cruise Rating
  • Trust and Fairness - 94%
    94
  • Games Variety and Quality - 94%
    94
  • Bonuses and Promotions - 92%
    92
  • Customer Support - 92%
    92

Summary

Rarely does a newly-established casino tick all the boxes or at least the most important ones, but CasinoCruise definitely comes as a nice surprise. Granted, their website is not perfectly optimized and the mobile platform is far from impressive, but other than that, we have been unable to find any drawbacks.

On the other hand, Casino Cruise houses whopping 1,200+ games in instant play version, features a versatile live casino and some pretty impressive bonuses and promotions. The cruise ship theme is definitely a nice touch, while wide array of banking methods, top-notch customers support and low fees and high limits makes the gaming venue perfect for both casual gamers and high rollers.

93 %

Visit Casino Cruise now!

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